POLICIES

STORE POLICIES

Refund Policy

It is our goal to satisfy our customers with the highest quality of products and services. If there is any reason you are unsatisfied with your order, please contact us immediately at info@flavorsnyc.com

Privacy Policy

Flavors is strongly committed to protecting the privacy of its customers. We have written this privacy policy to inform you of the specific information that we collect from you, how we use this information, and what options you have in sharing this information with us when you visit our site. Flavors is the sole owner of the information collected on this site.

We will not sell, share or rent this information to others. We request information from the user on our order form such as contact information and credit card number and expiration date. This information is used for billing purposes and to fulfill customers’ orders. If we have trouble processing an order, this contact information is used to get in touch with customer.

Delivery Method

Take out orders will be delivered by a store employee.

Catering

Throughout the years, Flavors Catering has catered to New York’s most prestigious companies.

Catering orders may be placed Monday through Friday, 6:00 a.m. to 5:00 p.m. Some items may require 24 hours notice. Please place orders as early as possible. Orders may be subject to deposit. One full business day’s notice is required to cancel an order.

50% charge for same day cancellation.

Payment may be made by cash or company check, American Express, Visa, Master Card or Discover Card. House account inquiries are welcome.

Catering deliveries are subject to a 15% service charge. Delivery to all parts of the city is available by special arrangement and at an additional charge.

We are trying to save the world one plate at a time. Please advise us if you require paper products for your meeting or event. Packages and pricing are subject to change as per market conditions. Menus will be updated on our website www.flavorsnyc.com. Charges for lost or unreturned catering equipment will apply.